Installturbotax.com — Complete Install, Activate & Setup Guide

Step-by-step instructions to redeem your 16-digit license code, download the installer from installturbotax.com, install on Windows or macOS, activate the product, move licenses between operating systems, and troubleshoot common problems — all in one trusted guide.

What Is InstallTurboTax.com & How It Works

InstallTurboTax.com is the official portal used to redeem your TurboTax license code, download the desktop installer, and link the product to your Intuit account. Whether you purchased a digital code or a boxed product, this portal is where you register and retrieve the correct installer for your operating system.

Why You Need an Intuit Account for TurboTax Desktop

  • Official Verification: Confirms your download and activation are genuine.
  • License Storage: Saves your 16-digit license code so you can reinstall later without the disc.
  • Faster Support: Support agents can identify your product faster when you contact them.
  • Security: Helps prevent unauthorized reuse of product keys.

Note: Your tax returns remain local on your device unless you choose an online backup option. The Intuit account stores product registration details — not full tax returns by default.

Complete TurboTax Setup — Start to Finish

Show full step-by-step setup

Step 1 — Purchase & Locate Your License Code

After purchase (digital or boxed), find your 16-character license code in the email receipt, inside the product box, on the CD sleeve, or in your online order history.

Step 2 — Visit InstallTurboTax.com

Open a modern web browser and go to installturbotax.com. This portal links your license code to an Intuit account and shows available downloads for Windows and macOS.

Step 3 — Sign In or Create an Intuit Account

  1. Click Sign In if you already have an Intuit account.
  2. If new, choose Create Account and follow the prompts to verify your email.
  3. Complete any profile steps required to access Downloads/Orders.

Step 4 — Redeem Your License Code

From Orders/Downloads, enter your 16-digit license key when prompted. The portal will validate the code and show download options for the edition and operating system associated with your purchase.

Step 5 — Download the Installer

  1. Choose the correct OS (Windows or macOS).
  2. Click the download link and save the installer file to your Downloads folder.
  3. If you purchased multiple editions or state modules, download those as needed.

Step 6 — Install on Windows or macOS

Follow the platform-specific steps below.

Windows Installation

  1. Open the downloaded .exe file.
  2. Allow the app to make changes if prompted (Run as Administrator recommended).
  3. Accept the license agreement and choose an install location.
  4. Enter the 16-digit license code when requested.
  5. Wait for installation to finish, then launch TurboTax.

macOS Installation

  1. Open the downloaded .dmg file.
  2. Drag the TurboTax app into the Applications folder.
  3. Open Applications → TurboTax and confirm any macOS security prompts.
  4. Enter the license code when prompted and complete setup.

Step 7 — Activate Inside the App

  1. Launch TurboTax and choose the Activate/Register option.
  2. Sign in with your Intuit Account if asked.
  3. Enter your 16-digit license code exactly as provided.
  4. Install suggested updates and confirm activation success.

Step 8 — Add State Modules & Start Preparing Returns

If your edition includes state filing, download the state module and follow the same install/activate steps. Begin entering income, importing W-2/1099 data, and follow TurboTax’s guided Q&A to build your return.

Step 9 — File (E-File or Print)

Desktop editions typically allow preparing and e-filing up to five federal returns and printing unlimited returns. Follow the final Error Check and choose e-file or print-and-mail as appropriate.

Activation Flow & Troubleshooting — Sign In, Blank Screen, Redirects

Activating TurboTax requires signing into your Intuit account so the software can verify your license and register the product. Below are detailed steps and fixes for common activation issues.

Activation Quick Steps

  1. Open TurboTax and choose Activate / Register.
  2. Sign in to your Intuit account (or create one if you don’t have it).
  3. If the sign-in page displays correctly, enter your credentials and proceed.
  4. Enter your 16-digit license code when prompted and complete activation.

If You See a Blank Sign-In Screen or Redirect Loop

  • Clear Embedded Browser Cache: Some TurboTax installers use an embedded browser for sign-in. Clearing temporary browser data or restarting the machine can help.
  • Use System Default Browser: If the embedded window fails, sign in via your system browser first at accounts.intuit.com, then return to TurboTax.
  • Mac Specific: Allow accessibility and security permission for the TurboTax app in System Preferences → Security & Privacy if the sign-in widget is blocked.
  • Windows Specific: Run TurboTax as Administrator and clear stored Windows Credentials if you see repeated redirects.

Switching Your License Between Windows & macOS

If you want to install TurboTax on the other operating system, the portal lets you unlock the alternate download linked to the same license key.

  1. Sign in to your Intuit Account and open Products & Billing.
  2. Find the option: Need a download for a different operating system?
  3. Enter your license code to unlock the alternate OS download.
  4. Download and install the OS-specific installer, then activate using the same code.

This process ensures a single license can be used across platforms where allowed by the product terms.

E-Filing Limits, Storage & Privacy

E-Filing Allowance

TurboTax Desktop editions generally allow preparing and e-filing up to five federal returns and installing the software on up to five authorized computers registered to you. Always confirm the exact allowances shown in your product details.

Data Storage & Privacy

  • Your license and registration information are stored in your Intuit account for recovery purposes.
  • Your tax returns remain stored locally unless you opt into cloud backup or online versions.
  • Intuit’s current privacy policy states they do not sell personal information; consult their privacy documentation for details.

Choosing the Right TurboTax Edition

Select an edition that matches your tax complexity so you have the right features and forms.

  • Free / Basic: Simple W-2 returns and straightforward filing needs.
  • Deluxe: Best for homeowners and those claiming common deductions.
  • Premier: For investment income, rental properties, and capital gains.
  • Self-Employed / Business: For freelancers, contractors, and small business owners with specialized deductions.

Choosing correctly avoids missing forms or paying for add-ons later.

Practical Tips to Maximize Your Refund

  • Collect all income documents: W-2, 1099s, interest statements, and brokerage info.
  • Track deductible expenses: medical, charitable, education, and business costs.
  • Claim eligible tax credits: earned income, child tax, education credits.
  • Use data import features to reduce entry errors and speed up filing.
  • Run Error Check and review all suggested deductions before filing.

Good records and accurate imports often lead to higher and faster refunds.

Transfer Returns Between Online & Desktop

Moving a previously prepared online return into the desktop app is supported via export/import tools.

  1. From your online TurboTax account, choose Export or Download to save your return (.tax or supported file).
  2. Open TurboTax Desktop and use Import to load the downloaded file.
  3. Carefully review all imported fields for accuracy before finalizing your return.

Always keep backup copies of prior returns for audits and future filings.

Troubleshooting — Common Problems & Solutions

Website or Download Issues

  • Check your internet connection and try another browser (Chrome, Firefox, Edge, Safari).
  • Clear browser cache and cookies if pages fail to load.
  • Temporarily disable strict antivirus if it blocks downloads (reactivate after install).

Installer or Activation Errors

  • Run the installer as Administrator on Windows or allow permissions on macOS.
  • Delete partially downloaded files and re-download the full installer.
  • Verify the license key matches the edition and is registered to your account.

Account Recovery & Locked Accounts

  • Use Forgot Password on the Intuit sign-in page to reset credentials.
  • If you lost access to your email, use phone recovery or backup email; contact support if automated recovery fails.
  • If the account is locked, changing the password or contacting Intuit support typically resolves the block.

Frequently Asked Questions — Install & Activation

How do I activate TurboTax after installation?
Open TurboTax → choose Activate/Register → sign in with your Intuit account → enter your 16-digit license code → complete activation.
Why is a blank sign-in screen appearing?
The embedded sign-in widget can fail if system browser components are blocked. Clear cache, sign in via your system browser first, or grant TurboTax the necessary permissions.
Can I switch my license from Windows to macOS?
Yes — sign in to your Intuit account, go to Products & Billing, choose the option for a different operating system, enter your license code, then download the alternate OS installer.
How many computers can I install TurboTax on?
Licensing varies by edition; many desktop editions allow installation on up to five authorized computers and up to five federal e-files. Check your product details for exact limits.
Where should I store my license code?
Store it in a secure password manager or encrypted note. Avoid keeping license keys in plain text on shared or public devices.